Crowne Plaza Niagara Falls-Fallsview Hotel

5685 Falls Avenue, Niagara Falls, Canada, L2E 6W7  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Crowne Plaza Niagara Falls-Fallsview Hotel

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Aqua park

Golf course

Mini golf

Table tennis

 Spa and relaxation

Spa & wellness center

Reflex massage

Massage

Jacuzzi

Overview

The classic Crowne Plaza Niagara Falls-Fallsview Hotel is situated in the center of Niagara Falls close to Journey Behind the Falls, Niagara Falls History Museum and Marineland. Remodeled in 2009, the property features original architecture.

Superbly located in Clifton Hill district, overlooking American Falls and Niagara Park. Nestled in the entertainment district and 2 km from the city center.

Placed near cafés, bars and restaurants, the hotel offers an indoor heated pool, a sundeck and an outdoor swimming pool for on-site relaxation.

The property enjoys beautiful location within a 70-minute drive to Toronto City Centre airport.

Rooms

The hotel provides air-conditioned rooms including Tradition Suite, Tradition Room and Executive Double Room. Each of them is equipped with cable TV, wireless internet, an in-room safe, temperature control and a dressing area. Some rooms offer a panoramic view over the city. All bathrooms come with a shower, a hairdryer and free toiletries.

Eat & Drink

Guests will enjoy delicious dishes of Italian cuisine in the elegant on-site restaurant.

A full breakfast is served at affordable prices. 

Services

The hotel offers a baggage storage, free parking and currency exchange and such services as dry cleaning, laundry and 24-hour reception.

Relax

On-site children facilities feature a game room, video games and a pool. Crowne Plaza Niagara Falls-Fallsview Hotel provides a gym and fitness center to help guests keep trim.

Internet

Wireless internet is available in public areas for free.

Guest Parking

private parking is possible on site at CAD 20 per day.

Year renovated:   2009.  Number of floors:   12.  Number of rooms:   234.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Free safe at reception
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
  • Carte blanche

Sports & Fitness

  • Golf course
  • Fitness center
  • Table tennis
  • Mini golf

Services

  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Lobby bar
  • Cafe
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Video games

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Aqua park
  • Casino
  • Night club
  • Spa & wellness center
  • Jacuzzi
  • Sauna
  • Massage
  • Sun terrace
  • Reflex massage

Room view

  • Sea view
  • City view
  • Waterfall view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Individual heating
  • Paid in-room safe
  • Tea and coffee facilities
  • Sitting area
  • Dressing area
  • Balcony
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk

Bathroom

  • Shared bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer

Kitchen facilities

  • Refrigerator on request

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • Video
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  3 pm

Check-Out

  • until  12 pm

Children and extra beds

  • All children under the age of 19 may stay free of charge when using existing bedding. 
  • One child under the age of 4 may stay for free in an extra bed. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Crowne Plaza Niagara Falls-Fallsview Hotel Niagara Falls location
Show big map »

Hotel Address:

5685 Falls Avenue, Niagara Falls, Canada, L2E 6W7

Get directions
City Center
  • Niagara Falls
    1.5 km
Airports
Train Stations
  • Niagara Falls, NY Station
    4.2 km
  • Train Stations
    100 m
Underground stations
  • Union
    66.4 km
  • Bus stop
    800 m
Restaurants
  • Rainbow Room by Massimo Capra (cuisine: Italian, Canadian)
    50 m
  • Planet Hollywood (cuisine: American)
    60 m
Parks
  • Galaxy Golf
    410 m
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2009
  • Number of floors:
    12
  • Number of rooms:
    234

Hotel Awards

CanadianHOTEL AWARDSRecommendedNiagara FallsCrowne Plaza Niagara Falls-Fallsview

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Canada

Use Badge

Rooms and availability

Crowne Plaza Niagara Falls-Fallsview Double RoomCrowne Plaza Niagara Falls-Fallsview Double RoomCrowne Plaza Niagara Falls-Fallsview Double Room
Double Room
Bed type: King-size bed or Double beds or 2 Queen-size beds
Size: 20 m²
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

Room features full views of the Horseshoe Falls. Local calls and WiFi are both free. Please note that the rates includes: - 2 bottles of complimentary bottles of water per day - 2 WEGO tickets (bus service around the city of Niagara) Rates including breakfast are for a MAXIMUM of two adult buffet breakfasts. Any additional guests can be purchased in the restaurant.

Room facilities
    Crowne Plaza Niagara Falls-Fallsview Executive Double Room
    Executive Double Room
    Bed type: King-size bed or 2 Queen-size beds
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information
    Room facilities

      How to reach hotel

      hotel Crowne Plaza Niagara Falls-Fallsview Hotel Niagara Falls location
      Show big map »

      Hotel Address:

      5685 Falls Avenue, Niagara Falls, Canada, L2E 6W7

      Get directions
      City Center
      • Niagara Falls
        1.5 km
      Airports
      Train Stations
      • Niagara Falls, NY Station
        4.2 km
      • Train Stations
        100 m
      Underground stations
      • Union
        66.4 km
      • Bus stop
        800 m
      Restaurants
      • Rainbow Room by Massimo Capra (cuisine: Italian, Canadian)
        50 m
      • Planet Hollywood (cuisine: American)
        60 m
      Parks
      • Galaxy Golf
        410 m
      Hotel information
      • Check-In:
        from  3 pm
      • Check-Out:
        until  12 pm
      • Year renovated:
        2009
      • Number of floors:
        12
      • Number of rooms:
        234

      Hotel Awards

      CanadianHOTEL AWARDSRecommendedNiagara FallsCrowne Plaza Niagara Falls-Fallsview

      According to guest reviews, the hotel has been rated as
      Best Luxury Hotels in Canada

      Use Badge

      Crowne Plaza Niagara Falls-Fallsview Location

      Legend
      • Current hotel
      • Hotels nearby
      • Other hotels
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      Route Planner
      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

      What's nearby

      Tourist attractions

      • Planet Hollywood - 100 m
      • Nightmare Fear Factory - 300 m
      • Ripley's Moving Theater - 400 m
      • American Falls - 800 m

      Amusement

      • Ride Niagara - 200 m
      • Casino Niagara - 200 m
      • Dazzleland Family Fun - 300 m
      • Sky Wheel - 300 m
      • Firehall Theatre - 500 m

      Museums

      • Movieland Wax Museum - 300 m
      • Circus World Display Ltd - 300 m
      • Clifton Hill Area - 300 m
      • Rockworld - 400 m
      • Guinness World of Records - 400 m
      • Louis Tussaud's Waxworks - 400 m
      • Rock Legends Wax Museum - 400 m
      • Castle Dracula Wax Museum - 400 m
      • House of Frankenstein - 400 m
      • Criminals Hall of Fame - 500 m
      • Alien Encounter - 500 m
      • Schoellkopf Geological Museum - 700 m
      • Niagara Wax Museum of History - 800 m

      Parks

      Local attractions

      • Niagara's Fury - 1.7 km
        6650 Niagara Pkwy, Niagara Falls
      • Cham Shan Temple - 2.3 km
        4303 River Road, Niagara Falls
      • Queen Victoria Park - 2.8 km
        7400 Portage Road, Niagara Falls
      • Niagara Falls History Museum - 1.7 km
        5810 Ferry St., Niagara Falls
      • Niagara Falls Discovery Center - 2.5 km
        Niagara Falls State Park, Niagara Falls

      Near the hotel

      • Fallsview Indoor Waterpark - 130 m
        5685 Falls Avenue, Niagara Falls
      • Adventure City - 220 m
        4915 Clifton Hill, Niagara Falls
      • Brick City - 240 m
        Clifton Hill, Niagara Falls
      • The Haunted House - 270 m
        4943 Clifton Hill, Niagara Falls
      • Bird Kingdom - 210 m
        5651 River Rd, Niagara Falls
      • The Great Canadian Midway - 240 m
        Clifton Hill, Niagara Falls
      • Guinness World Records Museum - 260 m
        4943 Clifton Hill, Niagara Falls

      Restaurants nearby

      • Rainbow Room by Massimo Capra - 50 m

        Address: 5685 Falls Avenue (in the Crowne Plaza Hotel)
        Phone: 905-374-4447

        68% likes this, based on 272 reviews
        Cuisine: Italian, Canadian
        Price Range: CAD 14 - CAD 59

      • Hard Rock Cafe - 120 m

        Address: 5685 Falls Avenue
        Phone: 905- 356-7625

        54% likes this, based on 522 reviews
        Cuisine: American

      • Starbucks Cafe Niagara Falls - 60 m

        Address: 5685 Falls Avenue
        Phone: 905-374-4447

        51% likes this, based on 46 reviews

      • Planet Hollywood - 60 m

        Address: 4608 Bender St.
        Phone: 905-374-8332

        Cuisine: American

      • Lucky's Steakhouse - 70 m

        Address: 5705 Falls, Casino Niagara, 2nd Floor
        Phone: 905 374-3598

        82% likes this, based on 73 reviews
        Price Range: CAD 27 - CAD 34

      Hotel information
      • Check-In:
        from  3 pm
      • Check-Out:
        until  12 pm
      • Year renovated:
        2009
      • Number of floors:
        12
      • Number of rooms:
        234

      Hotel Awards

      CanadianHOTEL AWARDSRecommendedNiagara FallsCrowne Plaza Niagara Falls-Fallsview

      According to guest reviews, the hotel has been rated as
      Best Luxury Hotels in Canada

      Use Badge

      Hotels nearby
      Niagara'S Best Inn
      3 stars
      0.8 km
      Cities nearby

      Crowne Plaza Niagara Falls-Fallsview Reviews

      Guest reviews are submitted by our customers after their stay at Crowne Plaza Niagara Falls-Fallsview

      Average guest rating

      7.0out of 10
      Very good
      Based on 50 reviews

      Rating by category:

      Location
      10.0
      Rooms
      10.0
      Service
      8.0
      Value
      8.0
      Dining
      2.0

      Individual guest reviews

      • Couple
        8.2

        The view from the restaurant was amazing. The shower was great and the room was clean.

        Our room was overlooking a carpark but it didn't really affect us as we spent very little time there. It was also tiny, but again didn't really affect us.

      • Couple
        5.8

        Good views of both the American Falls and Horseshoe Falls

        It was a bit old inside and in urgent need of renovation. The proximity and beauty of the falls pulls in the customers, so I am sure renovation is not a priority.

      • Family with children
        7.4

        The accessibility to the falls, and other fun places, the historic design of the hotel itself!:)

        The airconditioning is not that strong:( the room is a bit small.

      • Couple
        5.4

        Nice lobby, close to the falls

        Tiny Rooms, simple bathroom, view of parking garage...

      • Older travelers
        4.6

        The room was the smallest I have ever stayed in could not have swung a cat in there the air conditioner was very noisy

      • Couple
        9.2

        The beds are extremely comfortable and the staff are excellent.

        The room was very small (closet like) and was looking into the parking garage, so we heard car alarms going off all night.

      • Older travelers
        10.0

        The hotel is in an excellent location - just steps from Clifton Hill and the Falls. We were able to get from our hotel to the casino, to the Hard Rock Cafe, the hotel next door and other restaurants without stepping outside, which is very nice on rainy days or in the winter. The pool area is very nice, with spacious sitting area, hot tub, sauna and pool. The staff were very helpful - always smiling - very courteous. Hotel was clean. The restaurant on the 10th floor, where we had breakfast each morning has an amazing view of the Falls from almost any table. This hotel is now our hotel of choice when we stay at the Falls.

        No complaints.

      • Single
        9.2

        I was upgraded to King size room on arrival and then the second moved to Level 11 with Falls views (both American and Canadan Falls). I enjoyed my dinner at Rainbow Room Restaurant (Level 10) where you may save $40 for two (please the Ads inside the lift). Staff are nice and helpful.

        If you can, book Fallview rooms as you can only see the rooftop of air conditioners from City View rooms. Check regularly you could be lucky to pay the same price for a fallview room.

      • Group of friends
        9.6

        The room was wonderful. Lots of room to move around. Very nice patio.

        We were not told about the elevator from the 9th to the 11th floor which we were on was not working. It was a bit of a let down when we had to carry our laugage up two flights of strairs. A staff member(Chris) had a bit of an attitude when we ask about the elevator. We started up the stairs and just when we hit the 11th floor he came to ask if we needed help. I suggested that maybe he should of ask that before we started up. We left him then before I said something that would ruin my stay.

      • Older travelers
        8.2

        The best location walking distance to everything, the only thing I didnt like was the room was very small and the air conditioner very noisy as the bed was right next to it we tried to increase the temp so it wouldnt come on so much but it stayed on all night

      • Couple
        10.0

        We had an amazing room overlooking the falls, the service was incredible, the staff we friendly and quick to serve! Would most certainly reccommend this hotel to our friends and will be staying there again! Thank you for a great trip!

      • Older travelers
        7.4

        We were greeted at check in by friendly efficient people who made us feel welcome. The room was very clean and the view was spectacular.

        After a wonderful stay which included a delicious breakfast, we went down to check out. Here's where our problems began. The restaurant had not posted our breakfast bill. The young lady at the front desk called and was told it would be posted when they got to it. We were told to come back in 15 minutes. Instead I went to the restaurant and explained we were meeting a train in Toronto and had to leave. The bill was posted...incorrectly! We were charged the full amount instead of the package difference. After another 15 minutes of waiting for the restaurant to confirm and fix the error, I asked to see the manager. I asked him what he could do for us as we would never be able to meet our train. This was the most nervous and indecisive gentleman I have met. He did agree to post "some" points to our Priority Club card. We'll see.

      • Older travelers
        9.2

        Location and ambiance. Views were excellent too.

        The airconditioner was very noisy, but fortunately the windows open, and we prefer fresh air.

      • Family with children
        3.2

        We did not like it at all the price is not worth it, the roomes are small and out dated. We would not recommend going there. Plus we end up paying extra for the water park; not good. The only thing that was ok is the water park but I think it should be part of the motel package. We will not go again we rater go th great wolf loge

      • Older travelers
        7.4

        The location and the view of the Falls is excellent.

        Air conditioning in rooms not sufficient on a hot humid day. Bathroom really outdated and no exhaust or air in there.

      How to reach hotel

      hotel Crowne Plaza Niagara Falls-Fallsview Hotel Niagara Falls location
      Show big map »

      Hotel Address:

      5685 Falls Avenue, Niagara Falls, Canada, L2E 6W7

      Get directions
      City Center
      • Niagara Falls
        1.5 km
      Airports
      Train Stations
      • Niagara Falls, NY Station
        4.2 km
      • Train Stations
        100 m
      Underground stations
      • Union
        66.4 km
      • Bus stop
        800 m
      Restaurants
      • Rainbow Room by Massimo Capra (cuisine: Italian, Canadian)
        50 m
      • Planet Hollywood (cuisine: American)
        60 m
      Parks
      • Galaxy Golf
        410 m
      Hotel information
      • Check-In:
        from  3 pm
      • Check-Out:
        until  12 pm
      • Year renovated:
        2009
      • Number of floors:
        12
      • Number of rooms:
        234

      Hotel Awards

      CanadianHOTEL AWARDSRecommendedNiagara FallsCrowne Plaza Niagara Falls-Fallsview

      According to guest reviews, the hotel has been rated as
      Best Luxury Hotels in Canada

      Use Badge